Ombudsman

If you are engaged in a dispute, if you have questions related to policy, or if you require assistance with an unresolved issue with your credit union, we will help bring you and your credit union together, with a view to finding a solution.
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When bringing a matter to our attention, please include the name of your credit union, your phone number, and describe the nature of your issue in as much detail as possible. Providing your consent allowing us to contact the credit union on your behalf will expedite the process, although you may contact us only, initially, if you wish. 

Click on this link to contact the Ombudsman. Alternatively, you may call 204-985-4700 and ask for the Ombudsman.

Our Role
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As Ombudsman for Manitoba's credit unions, Credit Union Central of Manitoba (CUCM) is interested in assisting in the satisfactory resolution of issues.

CUCM does not act as an arbitrator or mediator on behalf of either party.


​Privacy

Personal information you provide is subject to CUCM's privacy policy. By submitting your information to CUCM / the Website, your signify your consent to the collection, use, and disclosure or your personal information in accordance this Code.