Contact CUCM's Ombudsman

Email us at cuinfo@cucm.org 

Please include the name of your credit union, your phone number, and describe the nature of your issue in as much detail as possible.

Please provide your consent allowing us to contact the credit union about your complaint or concern. We will need to contact your credit union about the matter you present: please provide your consent to us contacting the credit union about your complaint.

Personal information provided on the form above is subject to CUCM's privacy policy. By submitting your information to CUCM / the Website, your signify your consent to the collection, use, and disclosure or your personal information in accordance this Code.

Resolving An Issue
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As Ombudsman for Manitoba's credit unions, Credit Union Central of Manitoba (CUCM) is a mediator, not an arbitrator. We seek satisfactory resolution of complaints with a view to fairness.

If you are engaged in a dispute, if you have questions related to policy, or if you require assistance with an unresolved issue with your credit union, we can assist in helping you and your credit union find a solution together.
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Please contact us and we will follow up with you within one business day. Alternatively, you may call the CUCM switchboard at 204-985-4700 and ask for the Ombudsman.